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Trust and Safety

Our Snupit Guarantee for Customers

Snupit is committed to making sure you're happy with every job, that's the Snupit Guarantee. Before you hire a Pro on Snupit, there are a few things you should look for.

Property Protection Guarantee

Applies to Elite Pros hired on Snupit who have the “Property Protection Guarantee” badge. Snupit will provide up to R5,000 against losses from deposits on unstarted work or property damage when an Elite Pro is hired.

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Snupit Pro Verified Badge

Pros with the Verified Badge have sent us their Identity Document and Proof of address. All identification is reviewed before a Pro can qualify for the Verified Badge so we always suggest to look out for this badge when making a decision on which Pro to hire.

Snupit Background Checked Badge

When a Pro has this badge on their profile, it means that we have checked their personal or company details with an accredited credit bureau, and their risk status is low. This badge is here to help you know at a glance that the Pro is reliable and trustworthy.

Customer Reviews

See what customers say about a Pro. Genuine customer reviews and ratings will give you an indication of the service and the nature of the business. If you come across a business with negative reviews, we always suggest taking into consideration the feedback provided as well as the businesses response.

Privacy Protection

Rest assured, that your details are protected and secured by our privacy policy. We do not give away confidential details about our customers without consent.

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