they put cable for extra view and within a week my extra view decoder was faulty as a result I couldn't watch anything from it, they advise me to get a new decoder, but they deducted their monthly fee . then I called the DSTV to cancel my extra view and they said they rather send me a new decoder which is a explora 3A because I am in price lock then if I agree they will send it, now called the girls from their office and they said they will come either Tuesday or Wednesday I have to leave someone in the house, today is Friday no phone call, then when I called them they said job card is out but they were not aware that they will be connecting explora as extra view now she needs to make a new job card.....now I am going to the 2nd month to pay for something that I have never used.
I never got any service at all. The boy who attended me refused to assist me and said all Agents were out (went to Stanger) specifically and will be back late. He said he could help me provided l have my own ladder and l would drive him to and from my place. Dat to me is so unprofessional and poor customer service.
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