I phoned the Cape Town branch where a lady was not interested in really helping me trying to find out when my delivery would be delivered. I then called the Johannesburg branch where a lady with the name of Mtombi listened and calmed me down, by personally putting me through to the Cape Town Branch and stayed on the line until I was connected with Sharon Rushesha. Sharon went out of her way to contact the driver and asking him more or less what time he would be here. I am extremely happy with those two ladies who have proper telephone manners and who deserve to be recognized for service well done. I am ill at the moment and need sleep constantly, and with their help I was able to work out my sleeping schedule. To those two ladies, thank you very much for helping me.
I am so ANNOYED! I have phoned countless times to make sure my parcel comes to the right place. they delivered where I asked them not to deliver. after 4 days and 20 phone calls and people cutting me off I still have not received my parcel.
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