Our parcel K2308857 was scanned out of the container in George at 8:35 on 2 Dec 2020. Your were supposed to deliver the same day as per your service promise. The parcel was only scanned out for delivery at 8:35 on 4 Dec 2020 but by 9:45 we did not receive any phone call from RAM to notify us when we could expect delivery in order to make arrangements to be at home accordingly. No reason to fly parcels from JNB if it not delivered on arrival???
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