Topnotch I.T & Security Solutions Kensington, Johannesburg  Verification Pending

We provide OnSite support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it of site, repair and return back to site.

Our Onsite support service team will respond to all calls made to our call center (Call 0878025979, log a Call on our ticket system www.eazicom/support.co.za or email support@eazicom.co.za). Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA . Agreed SLA can include Loan stock, to keep the customer running whilst the hardware is gone in for Repairs.

We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of backups alert logs, and other errors to avoid potential crisis. We provide technical consultants from our team for departments needing less than a full-time, technical consultant of their own. Our team can work closely with your existing IT team to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.

Services Provided

Work Focus