Bad
by ridwaan072****865 19 September, 2014
I bought 1 sundae chocolate but ur branch didn't have a lid and all melted,I also bought 21 pces bucket but all was burnt oily and skin was hard.I'm very upset this is the second time complain . ..I have slips and picture s
Bad
by Jeronisha079****025 20 June, 2014
The chicken from here is always oily and the customer service is extremely poor. The staff are not helpful at all.
Good
by stanton072****384 10 June, 2013
Time consuming factor is poor however location is perfect ..
Good
by Sameer073****040 07 June, 2013
I love kfc , the burger meals and the chicken . Accept for the waiting in the drive thru . Its very fustrating .
Bad
by sherelyn074****973 04 June, 2013
terrible service. the customers have to wait to long only to get kfc that not done properly.
Average
by Reshnee078****762 04 June, 2013
Being fairly central, this branch is rather convenient. However, the waiting times are bad and could be improved!
Average
by joackim074****222 02 June, 2013
food average , staff needs to be more friendly
Bad
by Trivina073****266 28 May, 2013
very poor service, Food is always oily
Bad
by Sherlin083****936 25 May, 2013
Drive thrus are meant to reduce the time it takes for customers to get their food.
It seems that the KFC at Northway Mall did not get that memo, & the attitude of the staff doesnt help the situation either, theres no urgency or concern on their part. Very poor customer service
Bad
by Erik083****261 25 May, 2013
This is the worst drive thru in South Africa and the longest to wait in line. Staff at the KFC Northway Mall have a don't care attitude and cant be bothered. When we complained, the staff turned their head the other way and didn't listen. Pathetic service and no customer skills; they all desperately need training on customer service.