What training and/or membership affiliations do you have that relates to your work?Payroll Matters has over 20 years of practical experience in payroll, HR administration, compliance, employee records, reporting and payroll process management. Our experience includes training payroll and HR staff, improving workflows, and working with trusted systems such as Sage, while staying aligned with SARS, UIF, PAYE, SDL, EMP501 and IRP5 requirements.
Describe a recent project that you have completed.A recent project involved taking over payroll for a client using Excel, manual records and paper-based processes. We moved the payroll into a more structured electronic process, streamlined payslips, deductions, SARS and UIF submissions, employee records and reporting, and created a smoother process from monthly inputs through to employee payment.
Who are some of your customers and can you provide traceable references?For client confidentiality reasons, we do not publish client names publicly. Traceable references, referral letters and recommendation letters can be provided on request, subject to client consent and the nature of the service required.
Do you provide any guarantee of your workmanship and/or services. If yes, please share the details here.Yes. We stand behind the accuracy and quality of our payroll and administrative services. If an error is identified due to our processing, we will correct it promptly and assist with any required follow-up or resubmission.