Bought coffee table. Packaging appalling. Needless to say lots of damage to the table. Quality of table top extremely poor. Service not the best in terms of trying to get a refund. Do not recommend company especially because of quality .
My partner and I visited Leather Gallery in Springfield Park on Monday 10 May and bought a lovely lounge suite which cost me R28800.00 including R650.00 quoted for delivery. We chose to have the suite delivered to the house we are not actually living in and arranged to meet the truck at the premises a week later. All was confirmed by the sales rep on the due date but after waiting until lunchtime I received a call from the sales rep telling us that they will only deliver the furniture upon payment of another R675.00 because our house was further than they'd thought. I was asked to go to a bank to make the payment. After much arguing I appointed a removal company to pick up the furniture on my behalf and requested a refund from Leather Gallery. This they said wasn't possible until I could prove I had a bank account? ( this issue wasn't raised when I paid them the R28800.00) Nevertheless I provided the proof they needed but 3 days later I'm still waiting for the refund!
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