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Total Fencing Solutions Rhodesfield, Kempton Park  Verification Pending

Total Fencing solutions your one stop Fencing company
1
2 reviews
  • Verification Pending No documents submitted for verification
  • 9 Years in Business
  • 11 Employees

Reviews

Bad
by Dale074****588 verified 19 October, 2020

Owen verbally quoted one price on site, but then sent a quote with a different price. We arranged a day and time to repair my damaged clearview fence and gate, but I had to phone to ask where they were on the day. They eventually arrived nearly 4hrs late, & without the materials necessary to do the repair ... then lied about where the materials were, & refused to leave when I told them I was going to get someone else to do the job. Don't recommend them at all.

Total Fencing Solutions's response
Good day, but this was not the arrangement The home owner had suggested to supply own materials since it was a specific fence and he said he will be getting at builders warehouse, the customer had already had then requested our office to then supply the materials that is when the quote had to change, the driver, had to go all the way to four ways to find the panels that is when the customer became furious and requested installers to go away from his house since the materials were not arriving, we even called the supplier a few minutes after the installers had left that the driver had arrived and he refused to open saying he has a cheaper quote For confirmation contact 0829300762 Owen
Bad
by mamotsakai082****560 verified 02 July, 2020

I hired Total Fencing solutions to install Clearview fence and install gate motor. They did not complete the job even though I fully paid Onward. The fence was not painted and they installed an old gate motor that did not have a lock. They promised to come and complete the job the flowing day but never pitched up. I had to find another contractor to fix the gate that was too narrow and replace the motor cover that was torn. I demanded a refund from Onward but he referred me to this installers who were working at my place. He refused to pay me back. The fence is still not painted as I have to hire someone

Total Fencing Solutions's response
This was on lockdown and we had not yet had a permit to do the job we had to get Reward from Gate fix to the job since we were not operational by then. However the money was released to pay gate fix once the customer had confirmed the gate was done and she was happy, days later she complained, she requested half of the full amount as a refund in which we still making arrangements to refund Attached is the installer contact that has done the job not total Fencing Solutions +27 78 980 8653 We will be attending to this but I also think this was too early to send a complain on social media My apologies for the bad experience you had experienced from the installer we had trusted With your job would you please get us the invoice for the repairs so we may do the refund. We together in this My secure apology www.totalfencingsolutions.co.za owen@totalfencingsolutions.coza

About Us

Total Fencing solutions is a one stop Fencing company ,we help customers will all Fencing requirements from planning to installations

Services Provided

Business Hours

Open: 24 hours a day, 7 days a week

Do you provide any guarantee of your workmanship and/or services. If yes, please share the details here.

7 years guarantee on our fences
ADDRESS
4 Constellation Street, Rhodesfield, Kempton Park - 1619
WEBSITE
http://www.totalfencingsolutions.co.za Claim ListingReport Error
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