Bad
by Josephine071****100 verified 16 April, 2024
Worst service ever; instead of upholstering my couches they messed them.; they are no longer in shape; they used cheap material; the other one broke within a week and i called them; since he said their truck has problem from January till now; he is no longer taking my calls.
Bad
by Tyrone081****516 verified 12 April, 2024
This man will only disappoint you. He took almost a month longer than expected due to not having material. He used delivery that I can only describe as "shady", apparently even arriving at his house threatening to take his tv of He didn't pay them, and he took my old couch promising to pay R1000.00 month end...it's been 2 months since then...
Let's talk about the actual work...it's nice material, but no stuffing in the arms are even so it's bulging out. He also didn't install the clip that keeps the couches together. Promised that that would be dropped off and he has not. He said "drop off", not "install", and for some reason decided to put different feet on my ottoman so there's that.
I have reached out multiple times but no answer, no response. He will blame his phone for being "damaged". But I assure you when he wants money his phone will be working just fine.
Go elsewhere if you want good work. Come here if you want bad service, quality and to be scammed.
Bad
by Marthinus082****385 verified 01 September, 2021
Worst service ever. Don't use these guys. Promised me real leather and delivered fake which cracks every 6 months. Fixed it once for me under the 5 year warrantee but again with fake leather. Cracked again. Rather stay away and don't use them.
Excellent
by Thierry082****221 verified 21 May, 2021
Thando and team did an excellent work refurbishing my wooden garden furniture and making custom cushions .They were very professional and true to their promises. I will use them again .
Excellent
by Ronel072****560 11 November, 2020
Excellent
by Abu072****291 verified 09 November, 2020
I was very reluctant to search for this service and took a chance. Within minutes of submitting my request I got a call from Thando who arranged a meeting to view the job. He brought samples of the fabric and we sealed the deal. I was blown away by the work he had done. Amazing work and service.
Excellent
by Tumi082****343 verified 26 October, 2020
Good service, job well done.
Bad
by Menelisi073****493 verified 05 August, 2020
Terrible upholstery service from Thando. My couches were robbed of foam/sponge from the arm rest to sitting area. He tried to hide imperfections of torn leather. Has been promising to fix for the past 2month. I made a mistake of supporting black business and paying 80% upfront. I'm going to pursue legal action
Excellent
by Nale072****045 verified 02 June, 2020
Service was excellent. Delivery was quick & within the 7 days as originally agreed and the work done was great. Our couches look new! Thando was very polite and professional.
Excellent
by Marthinus082****385 verified 31 January, 2020
Upholstered my old coaches in genuine leather and gave me very good service and a good price furniture looks like new would reccomend to anyone thinking about reupholstering their furniture
Excellent
by Rose072****893 verified 30 January, 2020
Thando reupholster my couches. His work is exquisite.Im very satisfied with the service ?. My couches look new.I recommend Hincorio upholstery and Auto trimmers.
Excellent
by Lida083****084 verified 08 November, 2019
SNUPIT your choice off Co you recommended was perfect for my goal Thando from Hencorio Upholstery & Auto Trimmers was up to standard Thando always smiling Got the best idees for your needs Kept his word promised Low prices 100% Quality & Delivering It was spot on Thando Keep up that smile honesty & quality Well done
Very Good
by Anna072****477 verified 08 November, 2019
Thando was so friendly and reliable and delivered great service. He did everything as discussed and delivered a beautiful final product in time and on budget. I would definitely make use of Hincorio again in the future to have furniture re-upholstered.
Bad
by Alexis081****954 verified 14 June, 2019
Thando was very customer orientated to start. Unfortunately he got my order wrong, promised to correct it and never did. Now I have two chairs incorrectly upholstered and I naively paid by EFT on the day of delivery as his rent was due.
Hincorio Upholstery And Auto Trimmers's response
Yes I did all her work right the couches and the arm chairs..I got the scatter cushions the wrong color and the week that she contacted me i promised to rectify but unfortunately i had to go and work I'm mpumalanga
.when i came back she had hired someone to do the scatters.. I contacted her today and we settled for scatter cushion refund of R1600.I did apologize and explained to her how sorry I am..
Excellent
by Sylvie071****390 06 May, 2019
Excellent service for an excellent price in an excellent timeframe
Excellent
by Gerrit082****182 06 May, 2019
Thando really went out of his way to provide the best service I ever received in a long time in SA. He brought the samples to me after hours, organized transport for fetching and delivery and delivered my couch within 3 days! He kept me informed of the progress and sourced the kind of samples I was describing to him. I can definitely recommend him for quick service, very reasonable pricing and a job well done!
Excellent
by Ntshadi083****490 06 March, 2018
Hi. Please be advised that Thando contacted me and delivered on record time . He actually over delivered . That is what we call good customer experience. Thanks.
Excellent
by sibongile076****525 06 August, 2017
thumbs up to these guys custom made headboard and they did my car interior exceeding my expectations.hustle free service