I am traumatized, I'd give a zero star if there was an option. I'll never use their service again. I happily took my new blanket for a wash, the following events happened but I did not have a problem with any of them initially: 1. My double bed blanket was charged for the price of a queen blanket, I settled the invoiced in peace. 2. It took over 96 hours to get my blanket back. 48 hours, I was told that the blanket couldn't dry due to loadshedding. 72 hours, I was told that the inner parts of the blanket didn't dry. Everything went completely South when I unfolded my blanket and it had big blue stains, seems like it was mixed with jeans. The worst thing is that I wasn't told about this upon delivery to me, I believe if they had been honest with me and explained to me what had happened I wouldn't have been so mad. All the excuses I was given were basically because they had ruined my blanket and they were trying to fix the mess.
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