Arranged for garden service at 9:30am on Saturday 19th January . By 10am no one had arrived . Sent a message to Matlou she said they would only come after 12 . I called her and she was extremely unprofessional and screaming on the phone . I asked her to please lower her voice - she said that is the way she talks and that we should just not talk then . It is unfortunate that the terrible customer service manners of one individual can have such a detrimental affect on a company - even before they have done the actual work . I am not unreasonable and understand delays - communicating this however should be common courtesy . And speaking to a client in a professional respectful manner should be a given . Matlou completely lacks any of these skills unfortunately . I would NOT recommend Greenspace to anyone .
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