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Impact Roadside Assistance Die Wilgers, Pretoria  

Affordable | Reliable | Efficient | Professional
5
12 reviews
  • pro verified Pro Verified
  • background checked Background Checked
  • insurance verified Insurance Verified
  • 2 Years in Business
  • 2 Employees

Reviews

Excellent
by Daniel082****732 11 March, 2026

Reuben Sutherland of Impact Roadside & Recovery reached out to me promptly after I posted on Snupit. In under 1.5 hours my car was loaded and on the way to my mechanic.

He showed efficiency, competency and compassion throughout our interaction and unhesitatingly gave me a lift to Johannesburg when I could have been stranded in Pta.

I have no hesitation in recommending him and his company

Excellent
by Thebe074****189 verified 06 March, 2026

I had a great experience with this tow truck driver. They arrived quickly, were professional, and handled my vehicle with a lot of care. Being stranded can be stressful, but they made the whole process much easier with their calm attitude and clear communication. They explained everything they were doing and made sure my car was safely loaded and transported.

Excellent
by Khanyisile063****221 verified 06 March, 2026

The services were great, the assistant was polite and patient. He was careful with the car.

Excellent
by Meissie061****621 verified 06 March, 2026

Great service, He is an amazing person with a great personality.

He is friendly, helpful and he is very patient as well.

Thank you soo much

Excellent
by Omphile078****506 06 March, 2026

Greetings, I was assisted by Reuben. He gave me an exceptional service. He ensured that I’m updated during the loading of the car. He was friendly. This man really loves his job.

Impact Roadside Assistance's response
Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your feedback.
Excellent
by Peet082****276 verified 05 March, 2026

It was truly wonderful to be helped by such a pleasant young man on the N1 highway.

Your price is excellent and may King Jesus bless you abundantly.

Excellent
by Tebadi063****083 verified 05 March, 2026

I had my late father’s beloved Fiat towed from KwaMhlanga to Zambezi Drive, and I couldn’t have asked for better service.
Ruben took extra time and great precaution while loading and transporting the car, understanding how much sentimental value it has to me. I truly appreciated the patience, professionalism, and care shown throughout the entire process.
It’s rare to find someone who treats your vehicle as if it were their own. I’m very grateful for the excellent service and would highly recommend Ruben to anyone needing a reliable and trustworthy towing service.

Excellent
by Dawie082****141 verified 04 March, 2026

Excellent service, thank you.

Excellent
by Tjelinzima067****569 verified 03 March, 2026

I had my vehicle towed from Pretoria to the outskirts of Sun City, and I couldn’t be happier with the service I received. From start to finish, everything was handled professionally and efficiently. Communication was clear, arrival was on time, and my vehicle was transported safely without any issues. Thank you Ruben

Excellent
by Rodjen076****381 verified 07 February, 2026

Professional, punctual reliable service received. Happy with management, staff and service delivery. I highly recommend if not the only option you should take!

Impact Roadside Assistance's response
Thank you so much for your amazing review and strong recommendation — we truly appreciate it! Your kind words about our professionalism, punctuality, and service mean a lot to our entire team. We’re grateful for your support and trust in us.
Excellent
by Sakkie082****352 verified 07 February, 2026

Ruben provided a friendly, effective and highly professionally service.
He is proactive, willing and prepared to go the extra mile as he did for me.
I can recommend him whole heartedly without any reservation.

Impact Roadside Assistance's response
Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Providing friendly, professional, and reliable service is always our priority, and it means a lot to know that the extra effort made a difference for you. Your recommendation is sincerely valued, and we’re grateful for your trust and support. If you ever need assistance again, we’ll be ready to help.
Excellent
by Lizelle061****706 verified 07 February, 2026

Ruben towed my beloved Alfa after a breakdown. He was friendly, and communicated from the moment we made contact, keeping me updated as he was on his way to me, which kept me calm and comfortable. Before loading my car to the trailer, he did a quick one over to see any possible causes to the breakdown which was exceptionally kind. No one else will ever get my business, thank you Ruben!

Impact Roadside Assistance's response
Thank you for the positive feedback. It was a pleasure assisting. Best Wishes Impact

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About Us

Providing reliable towing services in Pretoria East and surrounding areas! We specialize in long-distance and local towing for your vehicle. Whether you've had an accident, breakdown, or need a vehicle relocation, our experience is here to help. Fast, efficient, and affordable services. Guaranteed!!

Services Provided

Work Focus

Business Hours

Open: 24 hours a day, 7 days a week

What training and/or membership affiliations do you have that relates to your work?

We have hands-on industry experience and ongoing practical training in vehicle recovery, roadside assistance, and safe vehicle transportation. Our team is trained in proper loading, securing, and transporting procedures to ensure every vehicle is handled with care and professionalism. We also operate in compliance with South African road safety regulations and industry standards, and all transported vehicles are insured for complete peace of mind.

Describe a recent project that you have completed.

Recently, we completed a long-distance vehicle relocation for a BMW X5 from Pretoria East to Hazyview. The vehicle was carefully loaded, securely fastened, and transported with full insurance coverage for complete peace of mind. We maintained clear communication with the client throughout the journey and ensured safe, on-time delivery. The client was extremely satisfied with the professionalism, punctuality, and overall service provided.

Who are some of your customers and can you provide traceable references?

We assist a wide range of customers including private vehicle owners, families, dealerships, and businesses requiring emergency towing, roadside assistance, and long-distance vehicle relocations. For traceable references, prospective clients are welcome to view our verified customer reviews in our review section, where real customers have shared their experiences regarding our professionalism, reliability, and service delivery.

Do you provide any guarantee of your workmanship and/or services. If yes, please share the details here.

Yes, we stand behind the quality of our service. As a service-based business, we guarantee professional workmanship, safe handling, punctual service delivery, and clear communication throughout every job. All vehicles transported by us are fully insured, and we take every precaution to ensure safe loading, secure transportation, and on-time delivery. Our commitment is to provide reliable, stress-free service and complete customer satisfaction.
ADDRESS
320, Frank Road, Die Wilgers, Die Wilgers, Pretoria - 0184
WEBSITE
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