I purchased a so called 100% leather couch from Joy Furniture in 2018. But the couch started peeling off. What a total waist of money. I saved this money for many years now 40k gone wow I am so dissatisfied with their service. I first wrote them email during lockdown in 2020 to date no answer wow what a fake store. They are real scammers this people
Placed an order on 18 Oct'17 with Andre. Promised delivery after 8 weeks which fell on 18 Dec'17. No progress update until we inquired on the 17 and was told furniture will only be delivered on the 4th Jan'18. Switched from Andre after seeing bad attitude to Marzanne. She's ok but never fulfill promise. Only half of the furniture was delivered on the 6th Jan'18. Our 45k sofas delivered with damaged leg. Our 36k worth of dining set delivered with scratch and cracks. Until to date our pedestals have not been delivered. Concerns were submitted nothing is being at all. How disappointing for a such a luxury brand.
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