Review Guidelines

Snupit reviews provide a forum for consumers to share the experiences they’ve had with local businesses. We accept both positive and negative reviews, as long as they are authentic and helpful.

Review guidelines

We want to provide a safe and positive experience for our online community, so reviews should be candid, courteous and fair. We like reviews to be helpful and trustworthy.

Fake reviews, biased reviews (for example, a review about your own business or that of a family member or friend, or reviews written on a competitor’s listing) or reviews procured in exchange for payment are strictly prohibited. If reviews are found to be false, action may be taken, such as banning a user, or referring the user to legal authorities.

Reviews must be based on your own genuine experience. Please refrain from overly harsh or spiteful comments or gratuitous criticism of other comments, people or businesses.

When posting reviews, please keep these points in mind:

Reviews are a way for users to assist other users when making a purchase decision. It is a way to provide your views on a variety of issues related to businesses; everyone is entitled to their view, as long as it adheres to the Terms of Use.
Reviews will be available for the general public to see, so please think carefully before you submit a review.
Snupit Reviews is not the place to discuss individual disputes, for example, a dispute between a customer and a business listed with Snupit.
To ensure your security, do not post your private or personal information that will identify you or anyone else.

Content guidelines

We want businesses to get ratings and reviews that are relevant, helpful and trustworthy. To protect both business owners and customers we reserve the right to remove individual reviews that include inappropriate content.

Inappropriate content includes:

Inappropriate language, for example, harmful or abusive language, obscenities, hate speech, or harassing, threatening, offensive, vulgar, racial speech, or sexually explicit language
Defamatory comments
Information that personally identifies you or any other person, such as your full name, phone numbers, mailing addresses
Confidential information
Any illegal material, including false and misleading statements or content that may incite or promote matters of crime
Posting copyright content without permission of the owner
Comments that in any way refer to person(s) less than 18 years of age
Commercial information and/or promotions for businesses or events

Bear in mind that this is a non-exhaustive list and you should exercise careful judgment before submitting any reviews. If you come across any reviews that appear to be inappropriate we ask that you report this to us. We will assess reviews flagged as inappropriate against these guidelines.

Please note that sometimes our systems may remove a valid review from the site. No correspondence will be entered into once a review is removed or re-instated on the site.

These guidelines are supplementary to the Terms of Use

Review Guidelines

Review guidelines

Content guidelines

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