Excellent
by Nonjabulo072****400 verified 14 May, 2020
The services were punctual, accurate and went the extra mile. I'm completely satisfied and would recommend anyone in Tembisa to use these guys.
Average
by Jan073****286 verified 05 December, 2019
Speedy response but not professional. They arrived at my home without a ladder or a torchlight which will be needed to enter the ceiling do repairs to my geyser. I had to borrow them my ladder and torchlight so that they can go on to replace the leaking latco valve. What happened afterwards got nothing to do to the task they were called for.
Nqolwa Enterprises's response
I hereby extend my sincere apologies for the discomfort and inconvenience experienced by the customer. I hereby also take full responsibility for the uncomfortable position Mr Visser was exposed to. I would appreciate an opportunity to make this right by the customer if allowed. A lesson has been learned and I firmly believe that the customer is always right.
Please advise how I can facilitate this, I also pledge my commitment to ensuring that this does not happen ever again as it goes against our customer service value and standards of professionalism.
Very Good
by Nomathemba083****869 03 February, 2019
Speedy response. Highly professional and accessible at all times