What training and/or membership affiliations do you have that relates to your work?Our agency is affiliated with the South African Domestic Employers’ Association and provides SETA-accredited training programs. All staff receive certifications in domestic service skills, health & safety, and labour law compliance applicable to *every province* in South Africa (including Gauteng, Mpumalanga, Durban, Cape Town, etc.) and to international placements.
Describe a recent project that you have completed.We recently completed a nationwide domestic staff placement project covering *all nine provinces* of South Africa and extending to international clients. The project included skill assessments, thorough background checks, and ongoing performance support, achieving a 95% satisfaction rate across South Africa and abroad.
Who are some of your customers and can you provide traceable references?Our customers are households and businesses located in *all South African provinces* (Gauteng, Mpumalanga, Durban, Cape Town, etc.) and international markets. We can supply contactable references from satisfied clients in every province and overseas (with their consent) for verification of service quality.
Do you provide any guarantee of your workmanship and/or services. If yes, please share the details here.Yes. We offer a 30-day performance guarantee on all domestic-service placements. The guarantee covers quality of workmanship and compliance with agreed duties. If the service does not meet the agreed standards within the guarantee period, we *replace the candidate* with a suitable alternative at no additional placement fee, in accordance with our service terms applicable nationwide and internationally.