This company is based out in Somerset West and charges over R1000 for call out to suburbs in the City of Cape Town. They were willing to reduce the price if I made a cash payment of R825 after I complained as this fee was not communicated to me before they asked if they could come and have a look at my gate. R825 is still very expensive for a call out fee, and their call out fee in the Somerset West area is R650. The reps, Themba and Thomas, were very professional and I was happy with the service provided but still felt that R825 is too expensive.
I needed a locksmith after hours for my car as I had locked the keys inside. I had a professional service from the time I called the 24 hour helpline to speaking to the technician and having them come and open my car. Friendly professional and efficient. Was a great experience and reasonably priced service. I highly recommend Shanken Locksmith and Security Service.
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