1. Company History
JM Hygiene & Washroom Service (JMHWS) was founded in April 2017 by June Mncube
and her grandson Lifa Mkhize. Inspired by a commitment to promoting hygiene, safety,
and well-being within their communities, the founders recognized a growing societal
need for professional hygiene and washroom services. Following a rebranding process
that redefined their business strategy and future direction, JMHWS embraced a forwardthinking, customer-centric approach. By identifying key opportunities where hygiene and
clean living could make a tangible difference, the company positioned itself to contribute
meaningfully to public health and safety. Today, JMHWS operates with a clear vision,
strong mission, and an unwavering dedication to quality service, empowering
communities while delivering exceptional hygiene solutions.
2. Motto
"Washroom and hygiene services are who we are."
At JM Hygiene & Washroom Service (JMHWS), this motto reflects our identity and
unwavering dedication to delivering exceptional hygiene and washroom solutions. It
embodies our passion, professionalism, and purpose in every service we provide.
3. Vision
At JM Hygiene & Washroom Service (JMHWS), we envision becoming the preferred
provider of comprehensive washroom and hygiene solutions across the commercial and
industrial sectors. We are dedicated to exceeding client expectations through exceptional
service, while actively contributing to socio-economic development by creating
employment opportunities within previously disadvantaged communities.
4. Mission
Our mission is to consistently deliver superior washroom and hygiene services by:
• Utilizing environmentally responsible products and practices.
• Upholding the highest standards of safety for both clients and employees.
• Providing tailored solutions that enhance customer satisfaction and operational
efficiency.
5. Objectives
• Foster long-term, trust-based partnerships with our clients.
• Deliver professional, reliable, and cost-effective services.
• Maintain industry-leading quality standards.
• Invest in staff development to ensure skill growth and relevance in a dynamic
market.
• Create meaningful job opportunities, particularly for unskilled and
underprivileged individuals.
• Lead the market through a commitment to quality, innovation, and sustainability.
• Operate with professionalism, integrity, and transparency at all times.
6. Core Values
• Excellence: Delivering the highest quality service to our clients.
• Respect: Valuing the dignity and diversity of every individual.
• Customer-Centricity: Recognizing that client needs are at the heart of our
business.
• Environmental Responsibility: Committing to eco-friendly practices and
products.
• Empowerment: Supporting personal and professional growth among our
staff.
• Integrity: Upholding honesty, accountability, and ethical business practices.
• Effective Communication: Ensuring clear, open, and continuous
communication with all stakeholders.
Services Provided
Work Focus