Tow Time Breakdown Services Caledon  

O my word!!! This client wanted me to tow his car, drop it off at his house and he will do payment later, because him and his wife had places to be. I phoned him when I got to his house twice, I told him ill be taking vehicle to my depot because i've got other bookings and allready waited 40min. I still waited a bit and 15min later he got there and I had to cancel next booking cause client could not wait or scedule another time. I told him he has to pay me R350 for the additional hour I had to wait. If I had to take it to my yard and then back again it would have been extra R1500 for 2 round trips. This client this nothing of me and my trade,very rude and wants to tell me how I should do things. When I told him I had to wait an hour he told me its nothing. How can I do a job for a stranger and then just wait for him to pay me??? He knew that but did not care. Now I sit with a bad review...he was stuck and I attend very quickly, cause it's a dangerous area aswell where he was stuck. Nothing wrong with my service but he thought he could just walk over me. Now my business must look bad. Never had this in 4 years being with snupit, this should say something. I take my business and customer swrvice very serious. Hope this can be resolved. Thanks