We booked 6 inflatables that cost us R5550 last Friday. On Friday morning it was pouring with rain. I contacted Sambrero entertainment and asked if we could postpone as it was raining and this was out of our control. The answer was, No I had to cancel 14 days ago. If I had known it was going to rain 14 days ago I would have cancelled. I feel cheated out of my money. I will not recommend this company to anyone. If I was at fault yes I agree, and I did not want my money back I just wanted to choose another date. I am not in control of the weather, I think this company should relook at how they are treating customers. Very disappointed and unhappy customer!!!!!!
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