I have been dealing with Sam for weeks via what's app. Required a black Friday data deal and outright purchase of a phone. I sent her several Whats apps to ensure I don't loose out on the black Friday special.Only to be told that the black Friday special had expired. I questioned her on why she didn't do the upgrade at the time. She was so uninterested in hearing me out. I eventually decided to go back and buy the phone as planned. I eventually asked the manager to serve me who was more interested in the guards coming in and chatting and talking about Diwali and curry. She was so unprofessional and both her and Sam were speaking under their masks. My hubby said we must just leave. But I decided to put my pride aside and just buy the phone. But I can't believe that there are still retailers out there that gives such poor service. I'm a senior manager in a retail outlet. I would be embarrassed if my staff treated clients with such disrespected.
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