Customer reviews for Gutter Xpress Sea Cow Lake, Durban

by mrs060****149 04 November, 2020

service is appalling, this company is unreliable. -still waiting for them to come and start the job. they ignore e mails-and fail to communicate with the client. previous jobs, needed them to come back to the site 3 times to rectify the repairs they were called out to sort out in the first place.

Gutter Xpress's response
Just to set the record straight The work that we were asked to quote on was a down pipe that has fallen off. The quote was accepted on the 13/10 and an email was sent to confirm that we had a two week backlog of work and would do our best to try and help get it sorted asap. Unfortunately we have had some rain and have lost a few days of trading. The installation is booked in for this week.
by Farida083****886 verified 09 September, 2020

Most disappointing! The work completed was way below standard. Charles Bromham from the Durban branch gave me a quote which we accepted. He sent Dave to install the gutters and fascia. The fascia installed were so narrow that in some cases the trusses (wood under fascia) has to be cut. In some areas the wood is still exposed and I’m concerned that it will rot when exposed to rain. I have sent Charles pictures of the shoddy workmanship on several occasions. He hasn’t bothered to come and check on the work completed.

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45 Marseilles Crescent, Sea Cow Lake, Durban - 4051
http://www.gutterxpress.co.za Request QuoteClaim ListingReport Error
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