Excellent
by Karin084****500 verified 06 July, 2022
We have recently signed up with Freestyle Gardens in our precinct. From the initial meeting they were extremely professional and made note of all the requirements. Since the starting date, I’ve seen a massive improvement with daily feedback. (Before/after photos). Hercules and team, I am looking forward transforming our precinct gardens to a lush and beautifully manufactured space.
Bad
by Marlene082****095 verified 29 January, 2020
Please be careful before signing up with Freestyle garden service!!! they have a compulsory year contract only protecting them, after signing up we were left without service during December!! Without any warning or notice, after complaining they arrived 1 week in Jan and then the MD Hercules cancelled the service via watzap with explanation that they dont have time to get to us?? no notice given, no notice of non service days and no reply on emails requesting a refund for Dec and Jan that was paid on time, terrible service and aftercare!! Fast to take your money but silent regarding a refund or questions about year contract just being cancelled without notice!! A one star rating as a no star not allowed!!!
Freestyle Garden's response
This is an unfortunate case. We definately handled this incorrectly. Apologies.
Excellent
by Lesley082****308 14 October, 2019
Freestyle Gardens are very professional and efficient. The MD, Hercules or Amu always come back to me. Our complex Cyrus Place in Northriding moved to Freestyle a few years ago and I must say things are looking much better. They assist with any emergencies that surface and have also assisted with the Skip bins, which is the other side of their business. We recently had a burnt tree fall on our boundary wall and Amu came out, quoted and tree was removed within 3 hours. It's very difficult to find reliable contractors today and get good service but I must say Freestyle definitely do stand out.
Freestyle Garden's response
Thank you Me. Buck. It is a pleasure to work with you and the Complex.
Excellent
by David082****343 verified 14 October, 2019
Excellent service from Freestyle Gardens. Our complexes also look amazing.
Freestyle Garden's response
Thank you David.
Excellent
by Hercules078****393 verified 14 October, 2019
Service is professional. Problems are resolved. Staff is friendly and competent. Have our intrests at heart. Highly Recommended.
Excellent
by Hercules078****393 verified 20 November, 2017
We have used the Freestyle Group services on several occasions. Their conduct has been very professional and the service top class. A pleasure to deal with people that understands what delivery is.
Excellent
by Andrew060****121 07 June, 2017
We receive excellent service from Freestyle gardens.Their team follows up on specific jobs when requested and always try their best
Freestyle Garden's response
Thank you, Andrew.
Very Good
by Judy079****888 31 May, 2017
To whom it may concern, It is with great pleasure that I give a recommendation for Freestyle Garden services. In my experience, Freestyle Garden services ensures a safe environment, while conducting themselves professionally, with candor, respect and integrity. Our residents and their visitors often comment on the beautiful state of our common gardens. We would recommend Freestyle Gardens to any complex looking for a proficient maintenance service. Sincerely,
Freestyle Garden's response
Thank you, Judy.