Received my order within 24 hours . Excellent service , Friendly staff . Great online shopping experience. Will definitely buy again with Brands Unlimited.
I bought an expensive JBL product for around R9500. The wrong one arrived. A week later the website code and price had been changed (fortunately, I have proof of the site as it was when I bought). Now they want extra money for me to get the one I bought. This is still not resolved!!!!
Ordered a fridge on Black Friday Nov 2019 but asked for delivery on 17 December 2019, allowing amply time for them to make delivery arrangements. Was sent an email by Thabiso on the morning of 17 December informing that my delivery will not be done due to bad weather. NO pHONECALL even. Reason for non delivery is due to rainy weather & delivery done in an open truck. Surely all electrical appliances must be delivered in a closed truck as a default should the weather change en route? Waiting now for delivery on 18 December. Inconvenienced me greatly as I have to travel back to Hatfield 100km return to await delivery of this fridge.
Its a great experience with how this company doing business , trustworthy and quick respond if you have any questions. Effective delivery
The service was amazing, very fast and efficient. The process are very easy to use and the staff that are available on the helpline are also very friendly. Shopping with Brands Unlimited is honestly a pleasure and I will definitely be shopping with them in the future.
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