What training and/or membership affiliations do you have that relates to your work?Technical & IT Certifications:
? CompTIA A+ & CompTIA Network+ – Ensuring expertise in hardware, software, and networking solutions.
? Certified Data Recovery Specialist (CDRS) – Professional training in advanced data recovery techniques.
? Microsoft Certified Solutions Expert (MCSE) – Specialized in Windows installation, software, and IT solutions.
? Certified Mobile Repair Technician – Mastery in micro-soldering, phone repairs, and unlocking services.
Describe a recent project that you have completed.The client required a full IT and security system upgrade to improve business efficiency, enhance cybersecurity, and secure their premises.
Who are some of your customers and can you provide traceable references?Some of Our Customers Include:
? Small & Medium Businesses – IT support, data recovery, custom-built PCs, and network installations.
? Retail Stores & Offices – CCTV installations, DStv setup, and access control systems.
? Individuals & Technicians – Phone unlocking, micro-soldering, and professional device repairs.
? Construction & Security Firms – IT infrastructure setup, remote business management, and surveillance solutions.
Do you provide any guarantee of your workmanship and/or services. If yes, please share the details here.? 30-Day Warranty on Original Parts – All repairs using original parts come with a 30-day guarantee against defects.
? Service Guarantee – Our workmanship is backed by a quality assurance policy. If you experience issues related to our repair or installation within 7 days, we will assess and resolve them at no additional cost.
? Satisfaction Guarantee – We strive for 100% customer satisfaction. If a service does not meet your expectations, we will work with you to find a solution.