Bad
by Carin072****452 verified 08 March, 2024
They quoted me to clean oil spills off a tarred driveway. Whatever they did, made the stains on the driveway worse and despite promising to refund my deposit, I have not received it.
Excellent
by Yesh060****666 verified 05 December, 2022
Expectations exceeded from start to end-
*response: within 10 mins of posting, very responsive over WhatsApp
*etiquette: direct, efficient, well-mannered, informative
*booking: relevant and concise series of questions that ensured the service was tailored to my needs
*team: demonstrated work ethic and professionalism of a commendable and noteworthy standard
*service: exceptional delivery, fulfilled all requirements and more
I urgently needed an apartment deep clean. Despite both, the Saturday morning ad post, and requesting for the next day (a Sunday), they were understanding and catered accordingly.
The work required was not easy, I was expecting some (justified) push-back, but upon the team's entry, I instead got a plan of action and an immediate knuckling down on the cleaning until everything was done.
A great deal of gratitude and appreciation from my side, especially due to the urgent and extreme nature of the matter.
Thanks, and keep it up!
Marlin And Family Cleaning Service's response
Thank you very much yesholan and thank you for your kindness
Good
by Karen082****357 verified 29 November, 2022
Removed garden refuse, very prompt and thorough service by friendly guys
Excellent
by Marlin064****253 verified 11 November, 2022
Highly professional cleaners know how to wok properly