They're always helpful. Makes a difference especially if its the ONLY ISP in town. Still i like email, so i cant complain. Cant say the actual experience is perfected... id like less technical issues on their part. Less throttling or deprioritization or shaping or whatever is technicality is slowing me down and driving me to my wits end, would be nice. Maybe id be interested in a "higher tier" product if i could just feel the value i once did when doing simple things, like streaming a low res clip, or downloading a few megs overnight.
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