Bad
by Ameen074****954 19 April, 2018
We have had the absolute worst experience with California Carpets. They replaced our floors, but instead of putting back the metal parts in the 2 doorways, they replaced it with wooden ones, which broke when I first stepped on them. This was the day after I signed off the job, but my wife immediately called the company back and they said they would come replace the part. They took a whole month to come back and when they did, the guy just came to "take measurements" - he hadn't brought anything with him; he had zero intention of fixing the problem. Now it's been another month of them saying they would come, but when we called them this morning, we realised we were not been taking seriously. The guy told my wife, basically, that he didn't care about fixing it, by nonchalantly telling us that our opinion of their service didn't matter and that, in fact, they have "good customer service". I will never deal with this company again, and will be spreading the bad word far and wide.
Very Good
by A021****000 14 December, 2017
California carpets are the best carpet cleaning company and upholstery cleaning. Fresh smell no damp, quick and efficient. Been using them for years no problems. Thank u!
Excellent
by Matthew084****889 03 May, 2016
Best Carpet Company in Capetown.Excellent Service.Defintetely Professionals in the field.