As a Stakeholder Engagement Consultant, I lead communications and stakeholder engagement, including the provision of high quality and responsive information for clients, and develop approaches for engagement, collaboration, and innovation that create improved value for my clients.
Key accountabilities
• Stakeholder mapping
• Report on client engagement status, strategies and emerging issues to support strategic decision processes and major or critical issues response
• Lead the development, implementation and evaluation of strategic, tactical and operational stakeholder engagement plans, programs, projects and initiatives to align with the client’s vision, goals and direction
• Plan and lead the implementation of integrated stakeholder engagement programs and initiatives to improve and enhance the perceptions and experiences of clients and communities
• Lead specific stakeholder outreach initiatives, dialogue and other forms of engagement to understand key concerns and issues and inform review and enhancement of services and service delivery
• Develop and maintain strong internal and external relationships to exchange information with client, community, different spheres of government and other interested and affected stakeholders to inform strategic and operational decisions related to clients’ programs and services.
• Perform internal compliance audits with the records, information and knowledge management requirements for the client
• Prepare clear project proposals and define scope and goals in measurable terms
• Establish performance outcomes and measures for key project goals and define monitoring, reporting and communication requirements
• Monitor the completion of project milestones against goals and initiate amendments where necessary
• Evaluate progress and identify improvements to inform future projects
• Lobbying for timeous finalization of approvals with relevant Regulatory authorities
• Engage client and provide clear guidance, coaching and support
• Identify cultural barriers to change and implement strategies to address these and engage effectively.
Services Provided
Work Focus